Success stories
When AI agents truly arrive in customer service.
A selection of projects in which KINOVA has brought Conversational and Agentic AI into production service processes.
Trusted in regulated and complex environments
- Berlin Brandenburg Airport (BER)
- Schwäbisch Hall
- Riverty
- Leipziger Verkehrsbetriebe
- DATAGROUP
- mobilezone
- PflegeBox
- rahm
- Reifen Lorenz Autoservice
- Deutsche Dienstrad
- Schloss Benrath
- Universitätsklinikum Ulm
Our success stories
Cases that show what's possible with KINOVA.
Aviation · Passenger service
Flughafen Berlin Brandenburg
Introduction of an AI-based BER agent for telephone customer service at Berlin Brandenburg Airport
Read case
Finance · Home savings
Schwäbisch Hall
Introduction of a voice AI agent for Schwäbisch Hall's telephone customer service
Read case
Mobility · Public transport
Leipziger Verkehrsbetriebe
Introduction of an AI agent for the Leipzig Public Transport Authority's customer service hotline
Read case
Financial services · Debt collection
Riverty
Launch of a multilingual AI voice assistant for Riverty's debt collection service
Read case
Contact
Give your customer service a new operating foundation.
Talk to us about your first production AI agent — or about the next stage of your existing conversational AI landscape.