Growth Manager – Conversational AI (all genders welcome)
As a Business Development Executive / Growth Manager, you’ll identify new market opportunities, develop target customer lists, initiate initial contacts, and qualify leads in the enterprise and upper-mid-market segments.
About the role
As a Business Development Executive / Growth Manager, you’ll identify new market opportunities, develop target customer lists, initiate initial contacts, and qualify leads in the enterprise and upper-mid-market segments. You’re often the first point of contact at KINOVA for potential customers, making you crucial in turning initial interest into a strategic conversational AI project. You combine research, outbound outreach, partner collaboration, events, and astute market analysis with a clear goal: to initiate meaningful conversations with companies looking to transform their customer service with AI agents.
Your responsibilities
- Identify new target customers, industry clusters, and potential use cases
- Identify and reach out to relevant contacts in Customer Service, Operations, IT, AI, CX, and management
- Develop and execute outbound campaigns via email, LinkedIn, phone, and events
- Preparing, conducting, and qualifying initial interviews
- Clearly identify pain points, opportunities for automation, project timelines, decision-making processes, and next steps
- work based on clear goals and KPIs, such as the number of qualified initial meetings, opportunities generated, pipeline contribution, and conversion rates
- Pass qualified opportunities on to Sales and actively support the rest of the process
- work closely with account management, marketing, operations, and the founders
- Continuously test and improve messaging, target audience outreach, and campaigns
- Incorporate market, competitive, and partner information into our growth strategy
- Keep our CRM up to date and make pipeline activities transparent
Your profile
- Initial experience in business development, sales development, growth, sales, consulting, or B2B client engagement
- Enjoying the opportunity to build new relationships and initiate conversations with potential customers
- Excellent communication skills in German and a good command of English
- A structured approach to work and proficiency in using research, CRM, or sales tools
- analytical thinking and the ability to understand target customers, industries, and market potential
- Initiative, a willingness to learn, and perseverance
- a professional demeanor and an instinct for which topics are relevant to decision-makers
- Practical experience with modern sales, research, and AI tools, and a solid understanding of how to use AI for target customer research, account prioritization, messaging, personalization, and more efficient outreach processes
- Experience with outbound sales, LinkedIn Sales Navigator, HubSpot, Salesforce, or similar tools
- Experience in setting up AI-powered workflows for research, outreach, lead scoring, or CRM preparation
- Experience in the SaaS, contact center, CX, CRM, or AI fields
- Experience with campaigns, events, partner sales, or market analysis
- Understanding of enterprise customers and longer B2B sales cycles
- First encounters with Parloa, conversational AI, voicebots, chatbots, or AI agents
- Experience in testing and refining target audience outreach, messaging, or sales sequences
What we offer
- direct impact on growth, the pipeline, and market positioning
- close collaboration with experienced sales, operations, and Parloa experts
- A clear focus instead of a jack-of-all-trades approach: KINOVA specializes in Parloa and conversational AI
- Short lines of communication, quick decision-making, and a lot of responsibility from day one
- a role in which you’ll actively help shape how KINOVA expands into new customer segments, industries, and markets
- High-quality technical equipment, including the latest Apple laptop
- Germany Ticket or Mobility Subsidy
- flexible work arrangements with the option to work remotely
- regular team events
- modern sales, research, and collaboration tools such as HubSpot, Canva, and Google Workspace
- Direct interaction with founders, sales, marketing, and delivery teams